The Leeds Way 

Our vision is to be the best for specialist and integrated care. 

Our staff helped to define the values and behaviours that we should work to so that we can achieve this vision. This has become known as The Leeds Way, and forms the foundation of our culture, our ethos and how we work every day.

The Leeds Way values are patient centred, fair, collaborative, accountable and empowered.  

Since its launch in 2014, The Leeds Way has become embedded in everything we do at LTHT. We have received positive feedback from the Care Quality Commission about how it filters through every part of our organisation, and it has seen us improve year on year on staff engagement in the staff survey.

The Leeds Way is who we are and what we believe. It defines how we work to deliver the best possible care and outcomes for our patients. The Leeds Way is about listening and being inclusive and taking on board the very best ideas out there.

Patient-centred

  • We consistently deliver high quality, safe care
  • We work around the patient and their carers and focus on meeting their individual needs
  • We act with compassion, sensitivity and kindness towards patients, carers and relatives

Fair

  • We treat patients how we would wish to be treated
  • We strive to maintain the dignity and respect of each patient, being particularly attentive to the needs of vulnerable groups

Collaborative

  • We are all one team with a common purpose
  • We include all relevant patients and staff in our discussions and decisions
  • We work in partnership with patients, their families and other providers so they feel in control of their health and care needs

Accountable

  • We act with integrity and are always true to our word
  • We are honest with patients, colleagues and our communities at all times
  • We disclose results and accept responsibility for our actions

Empowered

  • We empower colleagues and patients to make decisions
  • We expect colleagues to help build and maintain staff satisfaction and morale
  • We celebrate staff who innovate and go the extra mile for their patients and colleagues